SmartAssistant unifies CRM contacts, Books invoices, and Desk tickets into an intelligent dashboard — opening in one click from any CRM contact.
Three streams of data, one intelligent widget.
Full contact profile, account details, lifecycle stage, and last activity — loaded instantly from your CRM.
Overdue invoices, payment history, and total balance from Zoho Books. Know if a customer can buy before you pitch.
Open tickets, critical issues, and recent interactions from Zoho Desk — so you never walk into a fire blind.
AI-powered analysis that reads across all three systems and produces risk flags, upsell cues, and next actions.
Install from the Zoho Marketplace, connect your accounts, and start seeing everything in one place.
Go to ⚙️ Setup → Marketplace → All in Zoho CRM, find SmartAssistant, and click Install. The SmartAssistant link will appear on your Contact pages.
Open any contact in CRM, click the SmartAssistant link, and see CRM profile, Books invoices, Desk tickets, and an AI summary — all in one tab.
SmartAssistant connects to the Zoho services you already use.
"Before SmartAssistant, I had three tabs open just to understand a customer. Now I see their invoices, open tickets, and an AI summary in one widget panel. It's saved my team hours every week."
Everything you need to understand and use the widget.
What SmartAssistant is, who it's for, and what you'll see in the widget — a quick intro for new users.
Step-by-step guide: getting started, understanding each section, tips, troubleshooting, and FAQs.
How SmartAssistant handles your data: OAuth 2.0 PKCE, zero-retention policy, encryption standards, GDPR compliance, and more.
The rules governing your use of SmartAssistant: acceptable use, liability disclaimers, termination policy, and governing law.
Install from the Zoho Marketplace and connect your Zoho accounts.
Go to ⚙️ Setup → Marketplace → All in Zoho CRM. Find SmartAssistant and click Install. The SmartAssistant link will appear on Contact pages.
Open any contact page, click the SmartAssistant link, and authorize with your Zoho credentials. OAuth 2.0 PKCE flow keeps your tokens secure.
The dashboard loads CRM contact details, Books invoice status, Desk support tickets, and an AI-powered strategic summary — all in one place.
Install SmartAssistant today and give your team full customer context without leaving the CRM.
📦 Start Setup